Terms of service
OVERVIEW
This website is operated by ArtAsync. Throughout the site, the terms “we”, “us” and “our” refer to ArtAsync. ArtAsync offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools added to the website shall also be subject to the Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws, including copyright laws.
You must not transmit any viruses, malware, or destructive code.
A breach of these Terms may result in immediate termination of services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from ArtAsync.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify site content at any time but have no obligation to update information.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices for products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities.
Returns and exchanges are subject to our Refund Policy.
We make every effort to display product images and colors accurately, but cannot guarantee display accuracy across all devices.
We reserve the right to limit sales, quantities, or discontinue products at any time.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders at our discretion.
You agree to provide accurate, current, and complete purchase and account information and to update this information as necessary.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or guarantees.
Your use of optional tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may include third-party links. We are not responsible for the content, accuracy, or practices of third-party websites.
SECTION 9 – USER COMMENTS AND SUBMISSIONS
Any comments, feedback, or submissions you provide may be used by us without restriction.
You agree that your submissions will not violate any third-party rights or contain unlawful or harmful material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders if information is inaccurate, without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, violating intellectual property rights, transmitting malicious code, collecting others’ personal data, or interfering with site security.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All services and products are provided “as is” and “as available” without warranties of any kind.
ArtAsync shall not be liable for any direct or indirect damages arising from your use of the Service or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless ArtAsync from any claims arising from your breach of these Terms or violation of any law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party. Obligations incurred prior to termination shall survive.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and ArtAsync and supersede prior agreements.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Email: info@artasync.com
100% Hand-Painted & Satisfaction Guarantee
Every ArtAsync artwork is hand-painted on canvas — never printed. We are committed to quality, care, and customer satisfaction throughout the entire process. Before shipping, we send photos of your finished artwork for approval. If adjustments are needed, we will work with our artists to refine the piece where possible, so you can feel confident before it is delivered to your home.
Based in Melbourne
ArtAsync is a Melbourne-based hand-painted wall art studio offering made-to-order canvas artworks for modern homes and interiors. From Melbourne, we manage design direction, communication, quality review, and customer support, while each artwork is carefully hand-painted by our professional partner artists. Our mission is to make high-quality hand-painted wall art more accessible, personal, and beautifully suited to your space.
Free Delivery Within 5–7 Days
Carefully Delivered: Once your hand-painted artwork has been completed, approved, and professionally packed, we arrange delivery to your home as quickly and safely as possible. Most orders are delivered within 5–7 business days after dispatch, depending on your location and courier conditions.